Emotional intelligence, also known as ‘EQ,’ is quite the buzzword in the corporate sector. It is a fundamental personality trait that dictates how one manages their own emotions, communicates, and interacts with others in positive ways. Due to EQ’s strong relationship with teamwork and people management, it makes sense to see how the term is often considered synonymous with words like ‘leadership’ and ‘teamwork.’
Recruitment operations of large corporations are beginning to assess the EQ of their candidates in addition to testing their skills and IQ (‘Intelligence Quotient’). Standardised testing alone does not seem to gauge the compatibility between the candidates and the employers accurately. Henceforth, EQ testing has become all the more significant.
What is Emotional Intelligence?
EQ is identified as the ability to manage the emotions of oneself and others in a way that guides behaviour and problem-solving. It is an individual’s capability not only to identify their emotional state but also to identify the emotional state of the people they are interacting with.
People with high EQ find it easier to control and manage their emotions. Although high IQ enables a knowledgeable and technical advantage over lower IQ, the EQ significantly alters and affects every single decision and choice that we make, regardless of the possessed IQ. Unlike IQ, which is prone to fluctuations throughout a lifetime, EQ is a trait that can be learned, developed, and practised.
Why is Emotional Intelligence Important?
The EQ of a person will determine how they choose to act in a particular situation and how they will react in a specific emotional state. Lower EQ may not allow individuals to accurately recognise, process, control, or even regulate their emotions. They tend to overreact to a particular emotional stimulant or may suffer from uncontrolled emotional outbursts.
Individuals with low EQ also tend to make rash and irrational decisions without proper thought and assessment. That is because instead of controlling their emotions, their emotions end up controlling them. A high EQ will enable the individual to identify both the emotion and its source, thus helping them reason without letting emotions cloud their judgment.
Moreover, having a higher EQ means having an innate sense of other people’s emotions. Through limbic resonance, they can use sensory cues to assess the emotional states of other individuals accurately. People with high EQ find it easier to connect, comprehend, influence, communicate, and empathise with other people, making it a skill of high value within organisational bodies.
How is EQ Necessary for Teamwork?
Emotional and social intelligence is four times as important as IQ was when it comes to professional success. There are many reasons why it’s given such significance in the corporate sector, but they all narrow down to the fact that it’s a people’s skill.
Organisations are nothing more than a diverse group of people working together to achieve common goals, and for that, you’ll need people who know how to work in sync and harmony. As the famous saying goes, “teamwork makes the dream work.” But teams, no matter how big or small, need effective leadership to function at their best, and that’s where emotional intelligence is so crucial.
Here are some of the ways EQ helps with teamwork.
- Team Chemistry
Individuals working side by side achieve unparalleled results when there’s a bond of trust between them. This is usually accomplished with communication outside of work affairs.
Over a significant period spent collaborating and socialising amongst themselves, teams start to become families. Each member knows about the strengths and weaknesses of every other member, and their emotional bonds amongst one another push them to do their best to support and complement each other’s work.
- Conflict Resolution
Conflict of various sorts is naturally a part of the workplace. There’s often an interception of workflow, a conflict of interests, a casual disagreement, or even a dispute involving personal biases. High EQ individuals can either subside any friction in the team or clean up the mess entirely since these problems usually stem from miscommunication. Emotional intelligence gives the members the ability to assess the perspectives of all parties involved, especially from the emotional vantage.
- Team Motivation
Leaders are the driving force behind any high performing team. They are often the people with the highest EQ. These individuals know how important it is to give recognition to the efforts of each member, instilling a sense of worth and value.
Furthermore, by empathising with the needs of the members and building up their emotional capital, teams remain motivated to succeed and eager to help each other do the same.
Relationships are as meaningful in the personal space as they are in the corporate space. Businesses thrive when they seek the services of individuals who are capable of creating and maintaining such relationships. Organisations depend on teamwork to survive, and thus, as a consequence, emotional intelligence is the need of the hour.